Services

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Ehsan Wellness provides aesthetic and wellness treatments carried out by a qualified practitioner. All services are offered subject to availability and at the sole discretion of Ehsan Wellness. We reserve the right to refuse service to any individual where we deem it necessary.

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Bookings and Appointments

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All appointments must be booked through our online booking system. A booking is only confirmed once you have received a confirmation through the system.

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By booking an appointment you confirm that you have read and understood our Booking and Appointment Policy in full including all pre-appointment guidelines and cancellation terms.

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We reserve the right to cancel or reschedule appointments where necessary. In such cases you will be notified as soon as possible and offered an alternative appointment time.

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Payments

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All payments are processed securely through our third party booking and payment platform. Full payment or any outstanding balance is due at the time of your appointment unless otherwise agreed.

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All prices are listed in Trinidad and Tobago dollars and are subject to change with notice. Changes to pricing will not affect bookings that have already been confirmed and paid.

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Cancellations and Refunds

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Cancellations must be made at least 48 hours prior to your scheduled appointment.

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Cancellations made within 48 hours will incur a cancellation fee of $100.

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Deposits are non-refundable except in circumstances where Ehsan Wellness cancels or reschedules your appointment without reasonable notice.

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No refunds will be issued for completed treatments.

If you have a concern about a treatment you have received please contact us directly and we will do our best to address it.

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Client Responsibilities

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It is your responsibility to ensure that you are in a suitable condition to receive treatment at the time of your appointment.

This includes following all pre-appointment guidelines as outlined in our Booking and Appointment Policy.

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You are responsible for providing accurate contact and booking information at the time of scheduling.

Ehsan Wellness is not liable for missed appointments or communications resulting from incorrect information provided by the client.

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